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The Error Reporter dialog appears when GenWise Studio catches an unhandled error that has occurred. The Error Reporter has the following purposes:
 | It prevents GenWise Studio from crashing when serious errors occur, giving users an opportunity to save their work. |
| It provides GenWise Support with detailed information about the error that has occurred. |
| It gives users an opportunity to get feedback and help from GenWise Support when they run into problems. |
If you are confronted with the Error Reporter, please do the following:
| In the User Comment tab, explain what you believe to be the cause of the error, or which actions led to it. |
| Provide correct information in the User Information tab, this makes it possible for Genwise support to contact you to help solve problems. |
| In most cases it is recommended to close and restart GenWise when the Error Reporter has appeared. |
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